How to Request Copies of Information from Closed Casefiles

IVRS retains case records for three years after case closure.

A Release of Information is required before copies can be released.

Link to IVRS Release of Information

The signed Release of Information may be faxed or mailed to:

Barbara Dickerson
Iowa Vocational Rehabilitation Services
510 East 12th Street
Des Moines, Iowa 50319
Phone Number: 515-281-4317
Fax Number: 515-281-4703

Charges for copies are assessed on the following schedule:

1. Clients: Requesting copies for their own use, 25¢ per sheet. No charge when sending copies, at client's request, directly to employers, schools, treating physicians, or others related to the client's rehabilitation.

2. Cooperating Agencies: There would be no charge when copies are requested for purposes of referral, evaluation, training or treatment.

3. Parties to legal actions: Special summaries of case records or direct copies from case records.

a. Fee of 10.00; and

b. 25¢ per page.

(NOTE: When arrangements are made for the person or office to come to the IVRS office and make the copies themselves, the $10 fee should be dropped.)

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